Support
Help with Ninety Night.
For public support, open an issue in the support repository. GitHub issues are public, so please leave out personal sleep or health information, payment-card details, and anything else sensitive.
Include the app version, iPhone model, iOS version, and a description of what you expected and what happened.
Alarm did not behave as expected
Check that Alarm access is still enabled in iOS Settings and that the alarm still appears in Ninety Night. When reporting the problem, tell us whether the phone was locked, restarted, in Focus, or in Silent Mode. A successful scheduling request is not proof that an alarm audibly fired; iOS and device state can affect the result.
Alarm access
If access was denied, enable it in iOS Settings and return to the app. Ninety Night intentionally does not create a local-notification fallback. If access was later revoked, the app needs permission again before it can schedule a new alarm.
Purchases
Remove Ads is a one-time purchase. Use Restore Purchases in Settings after reinstalling or moving devices. Apple handles App Store billing and refunds.
Report an ad
Use the support request link above and mention that the issue is an ad report. If useful, include a screenshot, approximate time, and country. Do not include sleep choices, dates, or other private information.
What Ninety Night can and cannot do
Ninety Night suggests bedtimes or wake-up times from a fixed 90-minute cycle assumption and your fall-asleep estimate. It does not detect sleep stages, track sleep, predict an optimal wake time, or provide medical advice. The app supports one active, one-shot wake-up alarm at a time.